The BCG Matrix


The BCG matrix (also known as the Boston Consulting Group Matrix) is a tool developed by the Boston Consulting Group that helps businesses analyze their products based on two variables- relative market share and relative market growth. It helps businesses discern where to invest and where to divest their money on the basis of the product’s performance with relation to the market.
The matrix comprises of four quadrants within which units of the business are divided. These are labeled Star, Cash Cow, Question Mark and Dog.

 Stars: These are business units with a very high market share and also belong to a high-growing industry. They may even be market leaders. Not only do these earn the most revenue for the companies, they also require more investment to compete with the other brands in that market.

Cash Cows: These units have relatively larger market shares but the market growth rate tends to be lower. The products might still earn high revenues but these too may stagnate over time. Hence, investments from cash cow businesses can be used to promote growth of other units that operate in faster growing markets.

Question Mark: Businesses that operate on low market share in a fast-growing industry are generally put into this category.  They have potential to gain revenue and become Star units for the company. Hence, they require sizeable investments. However, if not managed well, these units may actually lose market value and come to fit into the ‘Dog’ category.

Dogs: Units with low market shares operating in a declining market are generally referred to as the Dogs. They generate barely enough cash and industry they operate in has little to no scope for growth. Hence, companies tend to divest money from these units.

Category  1: Nestle


Star: Nescafe Coffee
This product has a very high market share in a high growing market. The coffee brand holds 56% share in the market and has emerged as a world leader.

Question Mark: Nestle Chocolates
NestlĂ©’s share in the global chocolate industry has declined over time and is somewhere around 10% globally. With too many competitors dominating the market, Nestle has been unable to hold a large market share. However, the chocolate industry is a growing one. Significant investment might be able to boost sales for the company’s chocolate products.

Cash Cow: Maggi
Maggi is a product that generates high revenue for Nestle. It has retained 60% of the market share despite having gone through a massive crisis and they are almost back to their pre-crisis levels. However, it requires lesser investments with each day to maintain its position as it does not have major competition to fight off.

Dog: Milo
The product, when launched, had immense potential, however, slow market growth led to a decline in sales for Nestle’s Milo. The product belongs to this category since it doesn’t require investments as the scope for growth is extremely limited especially considering the dominance by other brands in the market.

Category 2: ITC


Star: ITC Hotels
ITC’s hotels belong to the Star category for the company since they earn high revenues in a fast-growing but also intensely competitive industry. They constantly invest more and more to keep the hotel business booming.

Question Mark: FMCG and Personal Care
The likes of Ayurvedic products and huge FMCG companies have made it difficult for ITC to obtain a sizeable market share. However, more investment in R&D can lead to ITC gaining a stronger position in this market which has immense opportunity for growth and expansion.

Cash Cow: Cigarettes
ITC has nearly 76% market share in cigarettes which is market that has low growth as opposed to others. Hence, the company does not require too much investment to maintain its stature.

Dog: ITC Infotech
Unable to cope with the likes of Infosys, Cognizant and HCL, this global IT service unit by ITC has found it tough to survive in a difficult market. This unit is hence placed in the Dog category owing to its lower scope of growth in a slower market.

Category 3: PepsiCo


Star: Pepsi, Aquafina, Tropicana
The three are some of PepsiCo’s star products even though they don’t dominate the market. Aquafina has a market share of 15%, second only to Bisleri, and Tropicana has a market share of nearly 30%, second to Real, which do make them stiff competitors in a high growth industry.
While Pepsi has been taking a hit by competitors like Coca-Cola, there is still scope for improvement by the brand.

Question Mark: Quaker
Quaker by PepsiCo occupies a 13.3% market share in packaged breakfast food in India while Kellogg’s has a 37% share. The market has potential for growth even though Quakers market share is still not the highest in this category.

Cash Cow: Lay’s
Frito Lays is the cash cow for PepsiCo. It enjoys 50% of the market share in this industry in India and 30% in the US. Balaji Wafers comes second with 18% of the market share. Hence, the dominance in this relatively slow growth industry is apparent and hence, Lay’s is good source of revenue for the company that requires limited investments.

Category 4: Amul

Star: Amul Ghee
This is certainly a star product for Amul. It earns the best revenue for the company and has potential for future growth as well, especially due to new entrants like Patanjali. Amul, however, is still a learding player with 30% of the market share while Patanjali has a 10% share.

Question Mark: Amul Lassi
Amul Lassi was conceived with the idea of occupying a major stake in a growing market due to the increased demand for healthy alternatives to soft drinks by consumers. However, the product is yet to make its mark. Significant investments can perhaps change the future of this particular product by Amul.

Cash Cow: Amul Milk and Amul Butter
Undoubtedly, milk is a very high revenue-earning asset for Amul as is butter. Infact, even globally, Amul is the 6th largest butter brand in the world. Its pouch milk was the highest turnover product in 2017-18. Hence, in a relatively slower market, Amul dominates in terms of market share for milk and dairy products.

Dog: Amul Pizza, cookies and chocolate
These can be considered as Dog products for Amul since not only do they have low market shares but they heavy competition and limited advancements allow for minimal growth as well. This makes investment in these products quite futile for Amul.

Category 5: Hindustan Unilever Limited


Star: Surf Excel and other Detergent Brands
The detergents by HUL sell the most and hence, in this ever-growing industry, the company occupies an almost 40% market share. They generate immense revenue for the company.

Question Mark: Domex
Domex is one such product which has a low market share in the category of toilet-cleaning products in India. However, since the growth of this market is not quite bad, there is scope for further improvement for Domex if more investments are made by HUL.

Cash Cow: Clinic Plus and other hair care
HUL controls nearly half of the market for hair care products and people tend to swear by brands like Clinic Plus and Sunsilk. Hence, the investment for these units is ample especially given the moderate growth rate of the industry.

Dog: Brooke Bond Sehatmand
The healthy tea industry boomed for quite some time but has now come to quite a standstill owing to high levels of competition and lower scope for innovation. Hence, this particular launch by HUL, which cannot beat the likes of Tetley where green tea is considered, and the capital invested might be utilized elsewhere.







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